    /*@import url('https://fonts.googleapis.com/css?family=Raleway');*/
    
    @import url('https://fonts.googleapis.com/css?family=Raleway:500,800&display=swap');
    /*COLORES*/
    
     :root {
        --color-1: #ffffff;
        --color-2: #59595b;
        --color-3: #1e1a17;
        --color-4: #000000;
        --color-5: #24ac9e;
        --color-6: #59595b;
    }
    
    .inbenta-bot,
    .inbenta {
        font-family: 'Raleway', sans-serif !important;
        z-index: 10000;
    }
    
    .inbenta-bot .inbenta-bot__chat__body {
        background-color: #ffffff;
    }
    /*SIDE-BUBBLE************************************************************/
    /*HEADER*/
    
    .inbenta .inbenta-bot__bubble__header {
        background-color: var(--color-5);
        color: #ffffff;
        font-family: 'Raleway', sans-serif;
    }
    
    .inbenta .inbenta-bot__bubble .header__title {
        font-family: 'Raleway', sans-serif;
    }
    /*BODY*/
    
    .inbenta .inbenta-bot__bubble__body {
        background-color: #ffffff;
    }
    
    .inbenta .inbenta-bot__bubble__body a {
        color: var(--color-5);
        text-decoration: var(--color-5);
    }
    
    .inbenta .inbenta-bot__bubble__body a:hover {
        color: var(--color-5);
    }
    /*bullets, viñetas*/
    
    .inbenta .inbenta-bot__bubble__body ul {
        list-style-type: none;
    }
    
    .inbenta .inbenta-bot__bubble__body ul li {
        color: var(--color-3) !important;
        margin-left: -15px;
        padding: 0;
        border-bottom: 1px solid #dddddd;
        padding-bottom: 5px;
        padding-left: 1px;
        margin-bottom: 5px;
        background-repeat: no-repeat;
        background-position: 0px 3px;
    }
    
    .inbenta .inbenta-bot__bubble__body ul li:before {
        color: var(--color-6) !important;
        content: "» ";
    }
    
    .inbenta .inbenta-bot__bubble__body ol {
        list-style-type: none;
    }
    
    .inbenta .inbenta-bot__bubble__body ol li {
        color: var(--color-3) !important;
        margin-left: -15px;
        padding: 0;
        border-bottom: 1px solid #ced5e2;
        padding-bottom: 5px;
        margin-bottom: 5px;
        counter-increment: item;
    }
    
    .inbenta .inbenta-bot__bubble__body ol li:before {
        color: #FFFFFF !important;
        /*    content: "» ";*/
        margin-right: 10px;
        content: counter(item);
        background: var(--color-6);
        border-radius: 150%;
        width: 1.8em;
        text-align: center;
        display: inline-block;
        font-size: .8em;
    }
    /*botones contenidos relacionados*/
    
    .inbenta .inbenta-bot__chat .content__related-contents {}
    
    .inbenta .inbenta-bot__chat .content__related__show {
        font-family: 'Raleway', sans-serif !important;
        color: #000000;
    }
    
    .inbenta .content__related-buttons button {
        background-color: #ffffff;
        -webkit-border-radius: 30px;
        -moz-border-radius: 30px;
        border-radius: 30px;
        font-family: 'Raleway', sans-serif !important;
        color: var(--color-6);
        text-align: center;
    }
    
    .inbenta .content__related-buttons button {
        background-color: #ffffff;
        -webkit-border-radius: 30px;
        -moz-border-radius: 30px;
        border-radius: 30px;
        font-family: 'Raleway', sans-serif !important;
        color: var(--color-6);
        text-align: center;
    }
    
    .inbenta .content__related-buttons button:hover {
        background-color: var(--color-6) !important;
        color: #ffffff !important;
    }
    
    .inbenta .inbenta-bot__chat .content__related__button:hover {
        color: #000000;
    }
    /*FOOTER*/
    /*ratings*/
    
    .inbenta .inbenta-bot__bubble__footer {
        font-family: 'Raleway', sans-serif !important;
        font-weight: normal !important;
    }
    
    .inbenta .inbenta-bot-rating__content__buttons .inbenta-bot-button {
        border: 2px solid var(--color-6);
        background-color: var(--color-6);
        color: #ffffff;
        -webkit-border-radius: 30px;
        -moz-border-radius: 30px;
        border-radius: 30px;
    }
    
    .inbenta .inbenta-bot-rating__content__buttons .inbenta-bot-button:hover {
        border: 2px solid var(--color-5);
        background-color: var(--color-5);
        color: #ffffff;
        -webkit-border-radius: 30px;
        -moz-border-radius: 30px;
        border-radius: 30px;
    }
    /*rating "WHY?" . */
    
    .inbenta .inbenta-bot-rating .comment__wrapper .inbenta-bot-button {
        height: 48px !important;
    }
    /*ratings en ventana de mensajes*/
    
    .inbenta .inbenta-bot-rating__content__phrase {
        padding-left: 15px !important;
    }
    
    .inbenta .inbenta-bot-rating__content__buttons .inbenta-bot-button {
        border: 2px solid var(--color-6) !important;
        background-color: var(--color-6) !important;
        color: #ffffff !important;
        -webkit-border-radius: 30px;
        -moz-border-radius: 30px;
        border-radius: 30px;
        margin: 2px;
    }
    /*MAIN WINDOW**************************************************************************************/
    /***HEADER++++++++++*/
    /*main header*/
    
    .inbenta .inbenta-bot__chat__header {
        background-color: #4A3C80;
        color: #ffffff;
        font-family: 'Raleway', sans-serif;
    }
    
    .inbenta .inbenta-bot__chat .header__title {
        font-family: 'Raleway', sans-serif;
    }
    /***BODY++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++*/
    
    .inbenta .inbenta-bot__chat .content__text {}
    
    .inbenta .inbenta-bot__chat .content__text p {
        color: #9197AE;
        line-height: 145% !important;
        font-size: 13.5px !important;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--received .messages__message__avatar {
        display: none;
        /*
    background-color: #76798d;
    color: #ffffff !important;
    border: 1px solid #76798d;
*/
    }
    
    .inbenta .inbenta-bot__chat .body__wrapper {
        background-color: #ffffff;
        border-left: 1px solid #e2e2e2;
    }
    
    .inbenta .inbenta-bot__chat .body__avatar-content .body__avatar-content__avatar {
        /*avatar background: el video actual, hace las veces de background*/
        /*    background-color: #283C6C;*/
    }
    
    .inbenta-bot-avatar .body__avatar-content__avatar div {
        /*    posición avatar video*/
        position: relative !important;
        bottom: 0px !important;
        left: 0px !important;
    }
    /*area de mensajes***************************************************************************/
    
    .inbenta .inbenta-bot__chat .body__wrapper {
        padding: 0px !important;
    }
    
    .inbenta .inbenta-bot__chat .body__wrapper__messages {
        padding: 0px 5px 0px 5px;
    }
    /****Bubbles chat**/
    
    .inbenta .inbenta-bot__bubble .messages__message--sent .messages__message__content,
    .inbenta .inbenta-bot__chat .messages__message--sent .messages__message__content {
        background-color: #ffffff;
        box-shadow: none;
    }
    
    .inbenta .inbenta-bot__bubble .messages__message--received .messages__message__content,
    .inbenta .inbenta-bot__chat .messages__message--received .messages__message__content {
        background-color: #ffffff;
        box-shadow: none;
    }
    /*boton "ver mas" que aparece cuando se cierra el side bubble */
    
    .inbenta-bot__bubble .content__open-sidebubble__phrase,
    .inbenta-bot__chat .content__open-sidebubble__phrase {
        color: var(--color-6) !important;
    }
    
    .inbenta-bot__chat .content__open-sidebubble__icon {
        color: var(--color-6) !important;
        margin-left: 15px;
    }
    /*RECEIVED: textos que escribe el chatbot*************************************************************************/
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__label {
        opacity: 1.0 !important;
        background-color: transparent;
        color: var(--color-5);
        font-weight: bolder;
        min-width: 100px;
        padding: 5px 0px 5px 10px;
        -webkit-border-top-right-radius: 3px;
        -webkit-border-bottom-right-radius: 3px;
        -moz-border-radius-topright: 3px;
        -moz-border-radius-bottomright: 3px;
        border-top-right-radius: 3px;
        border-bottom-right-radius: 3px;
        display: block;
    }
    /*forza el nombre el avatar*/
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__label:after {
        padding-left: 8px;
        /*    content: " Gloria";*/
    }
    /*icono avatar: se muestra al lado del nombre del BOT*/
    
    .inbenta .inbenta-bot__chat .messages__message--received .messages__message__content {
        background-image: url("sep-left.png");
        background-repeat: no-repeat;
        background-position: 0px top;
        border: 1px solid #f5f5f5 !important;
        border-left: 0px solid #f5f5f5 !important;
        box-shadow: 5px 2px 5px #f5f5f5 !important;
        padding: 8px 0 0 12px !important;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--received .extended_message_container {
        background-image: none;
        box-shadow: none !important;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__text {
        /*    border-left: 2px solid #8D99AE;*/
        padding: 10px 5px 5px 15px !important;
    }
    /*links*/
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__text a {
        color: var(--color-6) !important;
        font-weight: bolder !important;
        text-decoration: underline;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--sent .content__text a:hover {
        color: var(--color-5) !important;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--sent .content__text a {
        color: var(--color-6) !important;
        font-weight: bolder !important;
        text-decoration: underline;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--sent .content__text a:hover {
        color: var(--color-5) !important;
    }
    /*bullets, viñetas*/
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__text ul {
        list-style-type: none;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__text ul li {
        color: var(--color-5) !important;
        margin-left: -15px;
        padding: 0;
        border-bottom: 1px solid #dddddd;
        padding-bottom: 5px;
        padding-left: 1px;
        margin-bottom: 5px;
        background-repeat: no-repeat;
        background-position: 0px 3px;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__text ul li:before {
        color: var(--color-6) !important;
        content: "» ";
    }
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__text ol {
        list-style: none;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__text ol li {
        color: var(--color-5) !important;
        margin-left: -15px;
        padding: 0;
        border-bottom: 1px solid #ced5e2;
        padding-bottom: 5px;
        margin-bottom: 5px;
        counter-increment: item;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__text ol li:before {
        color: #FFFFFF !important;
        /*    content: "» ";*/
        margin-right: 10px;
        content: counter(item);
        background: var(--color-6);
        border-radius: 150%;
        width: 1.8em;
        text-align: center;
        display: inline-block;
        font-size: .8em;
    }
    /*tablas*/
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__text table {
        border-collapse: collapse;
        font-size: 12px;
        line-height: 120%;
        margin: 15px 0px 15px 0px;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--received .content__text th,
    .inbenta .inbenta-bot__chat .messages__message--received .content__text td {
        padding: 4px;
        text-align: left;
        border: 1px solid #afafaf !important;
    }
    /*SENT: textos del usuario**********************************************************************************/
    /*icono avatar: se muestra al lado del nombre del BOT*/
    
    .inbenta .inbenta-bot__chat .messages__message--sent .messages__message__content {
        background-image: url("sep-right.png");
        background-repeat: no-repeat;
        background-position: right top;
        border: 1px solid #f2f2f2;
        border-right: 0px solid #f2f2f2;
        box-shadow: -5px 2px 5px #f5f5f5;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--sent .content__label {
        opacity: 1.0 !important;
        background-color: transparent;
        color: var(--color-6);
        font-weight: bolder;
        width: auto !important;
        padding: 5px 10px 5px 10px;
        -webkit-border-top-left-radius: 3px;
        -webkit-border-bottom-left-radius: 3px;
        -moz-border-radius-topleft: 3px;
        -moz-border-radius-bottomleft: 3px;
        border-top-left-radius: 3px;
        border-bottom-left-radius: 3px;
        display: block !important;
        float: right;
    }
    
    .inbenta .inbenta-bot__chat .messages__message--sent .content__label:after {}
    
    .inbenta .inbenta-bot__chat .messages__message--sent .content__text {
        clear: both;
        /*    border-right: 2px solid #AA1A30;*/
        padding: 10px 15px 5px 10px;
        text-align: right;
        display: block !important;
    }
    /*Reset SPAN to make a behaivor like DIV (label and text)*/
    /*resetea para que los SPAN del label y texto se comporten como divs*/
    
    .inbenta-bot__bubble .messages__message--received,
    .inbenta-bot__bubble .messages__message--sent .messages__message__content,
    .inbenta-bot__chat .messages__message--received,
    .inbenta-bot__chat .messages__message--sent .messages__message__content {
        display: inline-block!important;
        -webkit-align-items: none !important;
        -ms-align-items: none !important;
        -ms-flex-align: none !important;
        align-items: none !important;
    }
    /*LINKS MULTI-CHOISE: inside the text*/
    
    .inbenta .inbenta-bot__chat .content__buttons--multiple-choise .inbenta-bot-button {
        background-color: none !important;
        color: var(--color-5);
        border: none !important;
    }
    
    .inbenta .inbenta-bot__chat .content__buttons--multiple-choise .inbenta-bot-button:hover {
        background-color: transparent !important;
        color: var(--color-6);
        border: none !important;
    }
    
    .inbenta .inbenta-bot__chat .content__buttons--multiple-choise .inbenta-bot-icon--faq-icon:before {
        content: "→ ";
        font-size: 14px;
        color: var(--color-5);
        padding: 0px 10px 0px 0px
    }
    
    .inbenta .inbenta-bot__chat .content__buttons--multiple-choise .inbenta-bot-button:disabled {
        background-color: transparent !important;
        color: var(--color-5);
        border: none !important;
    }
    /*****ERROR ALERT******************/
    
    .inbenta .inbenta-bot__chat .alert-box__title {
        color: var(--color-5) !important;
        font-weight: bold;
    }
    
    .inbenta .inbenta-bot-button {
        color: #ffffff;
        background-color: var(--color-6);
        -webkit-border-radius: 1px;
        -moz-border-radius: 1px;
        border-radius: 1px;
    }
    
    .inbenta .inbenta-bot-button:hover {
        background-color: var(--color-5) !important;
    }
    /*FOOTER*/
    /* askinput
area/campo para comentar*+++++++++++++++++++++++++++++++*/
    
    .inbenta .inbenta-bot__chat .footer__form--focus .footer__form__button .inbenta-bot-icon--send {
        color: var(--color-6);
    }
    
    .inbenta .inbenta-bot__chat .footer__form__button {
        border: none !important;
        color: var(--color-6);
        background-color: #ffffff;
        -webkit-border-radius: 1px;
        -moz-border-radius: 1px;
        border-radius: 1px;
    }
    /*LAUNCHER+++++++++++++++++++++++++++++++++++++++++++++++++++*/
    
    .inbenta-bot__launcher {
        background-color: #4A3C80 !important;
        height: 100px !important;
    }
    
    .inbenta-bot__launcher__image {
        background-image: url(../../images/remedios-cricle.png) !important;
        background-size: 100% 100%;
        background-repeat: no-repeat;
        background-position: 50%;
        width: 115px !important;
        height: 115px !important;
    }
    
    .inbenta-bot__launcher__text {
        width: 120px !important;
        height: 100% !important;
        text-align: center !important;
        word-wrap: break-word !important;
    }
    /* .inbenta .inbenta-bot__launcher, .inbenta .inbenta-bot__launcher__notifications {
    display: block;
}

.inbenta .inbenta-bot__launcher {
    opacity: 1 !important;
    position: fixed!important;
    right: 12px!important;
    top: 50% !important;
    left: !important;
    margin: -62.5px 0 0 0;
    background-color: #ffffff;
    color: #2c2f2f;
    border: 0px solid #2c2f2f;
    padding: 0px !important;
    -webkit-border-radius: 1px;
    -moz-border-radius: 1px;
    border-radius: 1px;
    width: 100px !important;
    height: 125px;
    box-shadow: 0 2px 3px 0 rgba(0, 0, 0, .16), 0 3px 12px 0 rgba(0, 0, 0, .08);
    transition: all .3s ease 0s;
}

.inbenta .inbenta-bot__launcher:hover {
    transition: width 2s;
    opacity: 1.0 !important;
    -webkit-border-radius: 1px;
    -moz-border-radius: 1px;
    border-radius: 1px;
    background: #FFF !important;
}

.inbenta .inbenta-bot__launcher__image {
    overflow: visible !important;
    
    background-image: url(launcher2.png);

    background-repeat: no-repeat;
    width: 100%;
    height: 90px;
}

.inbenta .inbenta-bot__launcher__text {
    display: block !important;
    font-size: 12px;
    line-height: 15px;
    text-align: center;
    color: var(--color-5);
    margin: 0 0 0 0 !important;
} */
    /*****BUTTONS***************************************************/
    
    .inbenta .content__buttons {
        padding: 10px;
    }
    
    .inbenta .content__buttons .inbenta-bot-button {
        border: 2px solid var(--color-5);
        color: #ffffff;
        background-color: var(--color-5);
        -webkit-border-radius: 1px;
        -moz-border-radius: 1px;
        border-radius: 1px;
    }
    
    .inbenta .content__buttons .inbenta-bot-button:hover {
        border: 2px solid var(--color-6);
        color: #ffffff;
        background-color: var(--color-6) !important;
    }
    
    .inbenta .content__buttons .inbenta-bot-button:disabled {
        border: 2px solid #c6c6c6;
        background-color: transparent;
        color: #c6c6c6;
        -webkit-border-radius: 1px;
        -moz-border-radius: 1px;
        border-radius: 1px;
    }
    
    .inbenta .content__buttons .inbenta-bot-button.clicked {
        border: 2px solid #76798d;
        background-color: transparent;
        color: var(--color-5);
        -webkit-border-radius: 1px;
        -moz-border-radius: 1px;
        border-radius: 1px;
    }
    /*HYPERCHAT */
    /*Cuando un agente está escribiendo*/
    
    .inbenta .inbenta-bot__chat .footer__chat-activity .activity__avatar {
        background-color: var(--color-5);
    }
    
    .inbenta .inbenta-bot__chat .footer__chat-activity .activity__content {
        background-color: var(--color-5);
    }
    
    .inbenta .inbenta-bot__chat .footer__chat-activity .activity__content .activity__dot {
        background-color: #ffffff;
    }
    
    .inbenta .inbenta-bot__chat .content__status {
        right: 20px;
    }
    
    .inbenta .messages__message__content .status__icon.inbenta-bot-icon--doblecheck {
        color: var(--color-6);
    }
    
    .inbenta .messages__message__content .status__icon.inbenta-bot-icon--check {
        color: var(--color-6);
    }
    /*Estilos botones dentro de la ventana del chat*/
    
    .menuli {
        list-style: none;
        margin: 0 0 0 0;
        padding: 0 0 0 0;
        width: 100%;
    }
    
    .menuli li {
        display: block;
        width: 210px;
        padding: 0 0 0 0;
        margin: 0 0 0 0;
        border-bottom: none !important;
    }
    
    .menuli li:after {
        content: '' !important;
    }
    
    .menuli li:before {
        content: '' !important;
    }
    
    .btninsidechat {
        display: table;
        width: 100%;
        background: var(--color-5);
        box-shadow: 0 0 7px 4px rgba(0, 0, 0, 0.07);
        border-radius: 100px;
        font-size: 12px !important;
        text-decoration: none !important;
        padding-left: 8px;
        padding-right: 8px;
        border: 2px solid var(--color-5);
    }
    
    .insidecolor {
        display: table-cell;
        vertical-align: middle;
        text-align: center;
        color: #FFF;
        font-weight: normal;
        width: 100%;
        height: 35px;
    }
    
    .btninsidechat:hover {
        background-color: var(--color-6);
        border: 2px solid #ffffff;
    }
    
    .agente {
        position: relative;
        display: table;
        width: 100%;
        background: var(--color-6);
        box-shadow: 0 0 7px 4px rgba(0, 0, 0, 0.07);
        border-radius: 100px;
        font-size: 12px !important;
        text-decoration: none !important;
        padding-left: 8px;
        padding-right: 8px;
        border: 2px solid #FFF;
    }
    
    .agenteicono {
        position: absolute;
        left: 5px;
        top: 5px;
        width: 24px;
        height: 24px;
        display: table;
        background: #FFF;
        border: solid 1px #FFF;
        color: var(--color-5);
        -webkit-border-radius: 50% 50% 50% 50%;
        border-radius: 50% 50% 50% 50%;
    }
    
    .agenteicono span {
        display: table-cell;
        vertical-align: middle;
        width: 100%;
        height: 100%;
        text-align: center;
    }
    
    .agenteicono span img {
        box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0), 0 1px 3px 0 rgba(0, 0, 0, 0);
    }
    
    .agente .insidecolor {
        padding-left: 10px;
    }
    /*BOTONES DE ACCIONES EN HEADER CHATBOT - bubble y chatbot*/
    
    .header__actions {
        /* display: none !important; */
    }
    /*CUSTOMIZACION PARA ESTE PROYECTO*/
    /* drop shadow */
    
    .inbenta-bot__bubble,
    .inbenta-bot__chat {
        box-shadow: none !important;
    }
    
    .inbenta-bot__chat__confirmation
    {
       -webkit-box-shadow: 0px 0px 5px 0px rgba(0,0,0,0.75) !important;
-moz-box-shadow: 0px 0px 5px 0px rgba(0,0,0,0.75) !important;
box-shadow: 0px 0px 5px 0px rgba(0,0,0,0.75) !important;
    }

    /* reacomodo avatar */
    /* footer input chat */
    
    .inbenta-bot__chat__footer {
        border: 1px solid gray !important;
        -webkit-border-radius: 3px;
        -moz-border-radius: 3px;
        border-radius: 3px;
    }
    /* bot globo mensajes */
    
    .inbenta .inbenta-bot__chat .messages__message--received .messages__message__content,
    .inbenta .inbenta-bot__chat .messages__message--sent .messages__message__content {
        border: 0px !important;
        border-left: 0px !important;
        box-shadow: none !important;
    }
    /* separador entre avatar y globos de mensajes */
    
    .inbenta .inbenta-bot__chat .body__wrapper {
        border-left: 0px !important;
    }
    /* centrado de chat */
    
    .ui-draggable {
        position: absolute !important;
        left: 50% !important;
        transform: translateX(-50%) !important;
    }
    
    @media screen and (max-width: 640px) {
        .ui-draggable {
            position: relative !important;
            right: 0px !important;
            left: none !important;
            transform: none !important;
        }
    }
    /* ancho del bubble window */
    
    .inbenta-bot__bubble {
        width: 290px !important;
    }
    /* reacomodo avatar */
    
    .inbenta-bot-avatar .body__avatar-content__avatar div {
        position: absolute !important;
        bottom: -6px !important;
    }
    /* oculta logo inbenta  */
    
    .inbenta-bot__powered {
        display: none !important;
    }
    
    .inbenta-bot__bubble, .inbenta-bot__chat {
    box-shadow: 0 2px 3px 0 rgba(0,0,0,.16), 0 3px 12px 0 rgba(0,0,0,.08) !important;

}